Frequently Asked Questions

Do you offer customer pickup?

No. We currently offer delivery and pickup service only to ensure every rental is properly inspected, sanitized, and transported.

How do I reserve equipment?

Complete request to book form with all required information. Once payment requirements are met, your reservation is confirmed.

Do you require a deposit?

Some rentals require a security deposit. If applicable, the deposit amount will be shown in the invoice.

What happens if equipment is damaged?

Customers are responsible for equipment from delivery until pickup. Please review our Damage Policy for full details.

Can I cancel my reservation?

Yes. Please review our Cancellation Policy for applicable refund and rescheduling terms.

Do you set everything up?

Setup availability depends on the equipment rented. Setup and breakdown services may be available for an additional fee.

What areas do you serve?

We proudly serve Miami, Fort Lauderdale, and many surrounding South Florida communities. See our Delivery Areas page for details.

Is the Photo Booth self-service?

Yes, our DSLR Digital Photo Booth is designed for easy guest use but we do always have an On-site Photo Booth attendant included.

How do guests receive their photos?

Guests can receive photos through available sharing options included with your package, such as SMS, email, AirDrop, QR code, or online gallery access.

Are your rentals cleaned?

Absolutely. Every rental is cleaned and inspected before each event.

We can’t wait to help make your celebration extra special!